We are the Scottish service designers making social change happen

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Snook thoughts

Online public service report

Online public service report

  Today I was at the launch of the collaboration between Thinkpublic and Consumer Focus on the manifesto for online public services.  This is timely as we are in full swing of a digital revolution allowing us to buy, sell, move, make, collaborate, feedback in more ways than ever before.  This...

 
Wishing you all a wonderful Burns Day

Wishing you all a wonderful Burns Day

Scottish poet Robert Burns wrote in the language of the people, about people, for people. He is described as the greatest Scot that ever lived and he believed we were all equal – we are good and bad, we all laugh and cry. He writes words that have moved me to tears, he left us with a philosophy...

 
What lessons the rest of the UK – and the world – can learn from social enterprise in Scotland?

What lessons the rest of the UK – and the world – can learn from social enterprise in Scotland?

This looks interesting. Will you be there? “Scotland has been at the top of the news agenda in the British media in recent days because of the disagreement between the UK government and the Scottish government over the timing and content of a referendum on independence. But in social enterprise,...

 
 

What people say about us

"Sarah has really been part of our team during her Master's year. She has a mature understanding and real expertise in Service Design and she has made useful suggestions about how we tackle our work. Even more than that has been her example - she leads by example - as she demonstrates the value of design thinking in practice. Her enthusiasm is evident in her work and a joy for the rest of us. She rolls up her sleeves and gets on with it and doesn't stop until she is satisfied that she has achieved the high standard she sets for all she does. I have been struck this year by how reflective she is about the application of design thinking; she could have could have simply cruised through this past year but, she hasn't. She has used the year to think deeply about how design can be applied, strategically and operationally, within a public body. I hope that she will continue to stimulate us and our work in the future."

Tony Coultas | Head of Service Innovation at Skills Development Scotland

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