We've aye done it this way!!
- Mary Nelson
I’ve just returned from Sweden where I had the pleasure of delivering a lecture to the Service Design students at Linköping University. I was told to ‘be an inspiration’ and show the connection between the methods they are learning and what you can do with this. I think this is something every designer should have [...]
Today I was at the launch of the collaboration between Thinkpublic and Consumer Focus on the manifesto for online public services. This is timely as we are in full swing of a digital revolution allowing us to buy, sell, move, make, collaborate, feedback in more ways than ever before. This isn’t html website land [...]
Skills development Scotland are hiring an associate Service Designer to work with them for 9 months. If I wasn’t in Snook, I’d be applying. I’ve been lucky to work on and off with the team and the company supported my masters which led to my thinking and thesis on Embedding Design in the public [...]
Great article making reference to the design skills that are learned by doing that help create great start ups concerned with user experience. Silicon Valley’s New Secret Weapon: Designers Who Found Startups | Co.Design.
Pleased to announce that I’m on the board of the Co-Production Resource being run by Ruth Dineen from the university of Wales. After a questionnaire was ran about developing a Co-Production toolkit most answered no, but it was still felt that a resource should be made available and Ruth has taken up the [...]
Snook are hosting this year’s Glasgow Service Jam. We’ve been busy organising the event and our website is now live to sign up, find out more and see what happened last year. We were kindly sponsored last year by Capita, Glasgow School of Art, The Lighthouse and Superjam who all helped fund the [...]
Our project Mypolice gets a mention in the NESTA – 12 predictions for 2012. Some good thinking about the year ahead, particularly interested in how the public sector will respond this year to outside innovation. “Meanwhile those working outside of today’s public sector aren’t waiting for permission from [...]
Top 10 Design Milestones of 2011—for the public good | Features | Archinect.
A great breakdown by Cameron Tokenwise of Social Design, worth a read, making reference to some of my favourite writer of the past including Papanek and Illich. Amplifying Creative Communities 2011 Northwest Brooklyn: Kinds and Products of Social Design, Part 1 – Core77.
What people say about us
"Passionate, enthusiastic, creative, inspiring, dynamic...I could go on but I’m sure you get the picture. These words are often used, but rarely are they found in such a combination. A few short months ago I had not heard of Lauren and Sarah and knew nothing about service design, I came across them and their work on twitter (a micro-blogging service) and have been following them and their work ever since. Start a conversation, talk to them, let them inspire you and do it NOW while you still can; they will be hitting the big time soon."
Dr. George Julian | Director of Research and Practice for Adults
