What we do

We use design to make things better. Why? We believe in developing a point of view and we value how Service Design brings to the surface the points of view of people who don’t normally have a voice.

We believe that the results of Service Design can create a better society and improve the services we all use every day. Snook’s particular passion is for public service design. Snook love working with people to improve the things that determine the quality of their life – Education, Health, Welfare and Social Care – and giving people the opportunity to take more control over these services, or at the very least ensure the services are suited to the needs and reality of their lives.

Believe it or not, Snook aren’t doing anything new or radical we are just connecting things together in a new way. Intuition, audacity and empathy enable us to do this. We believe if society is to meet the challenges it faces, people have to think better of themselves – people have very little idea what they are capable of.

We are changing this by using design to shift mindsets so each and every one of us look around ourselves at the small parts of society and consider how it could be better – how it could be more meaningful, engaging and useful. We use design to make a statement about what we want the world to be like.

Snook’s motto is “transforming people” this means giving them responsibility and empowering people in new ways.