Designing with communities
We believe in transforming people. Everyone we meet ranging from chief executives in board rooms, housing associations, to our next door neighbours in the allotment, have a bank of ideas about life and the services they use everyday. If we want to make change happen in a community we have to become part of that neighbourhood and engage all stakeholders, the most important stakeholder being a resident.
Design innovation can help us do this, but only if we open up the design process to everyone. Co-creation puts tools for creativity and communication in the hands of the people who will be served through design. It is only though collective thinking and acting that we will be able to use design to help address the challenges we face today. This isn’t just engaging communities for consultation, but engaging communities in a way that leads to solutions.
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Snook kickoff new project with Barnardos
I have been spending time with the local Barnardos team in Onthank, Kilmarnock. The area has become somewhat infamous since the BBC documentary,...Read more -
Streets as social capital
We have just started a new project with Architecture Design Scotland focused on Service Design as social capital at street level. At the Scottish...Read more -
GetGo Glasgow
Getgo Glasgow was a collaborative project undertaken by Masters of European and Design Innovation at the Glasgow School of Art. You can find...Read more
What people say about us
"Sarah has really been part of our team during her Master's year. She has a mature understanding and real expertise in Service Design and she has made useful suggestions about how we tackle our work. Even more than that has been her example - she leads by example - as she demonstrates the value of design thinking in practice. Her enthusiasm is evident in her work and a joy for the rest of us. She rolls up her sleeves and gets on with it and doesn't stop until she is satisfied that she has achieved the high standard she sets for all she does. I have been struck this year by how reflective she is about the application of design thinking; she could have could have simply cruised through this past year but, she hasn't. She has used the year to think deeply about how design can be applied, strategically and operationally, within a public body. I hope that she will continue to stimulate us and our work in the future."
Tony Coultas | Head of Service Innovation at Skills Development Scotland
